Irvine Nugent is an expert on two topics. The first is emotional intelligence. That’s the thing that corporations bury as “soft skills” but they can be the most important skills to bring to a job, or to a relationship. The second is something called Facial Action Coding System or FACS. That’s the ability to read faces and tell what people are really feeling, not what they say they’re feeling. That’s an important talent in today’s world of zoom meetings! Both of those skills may be necessary as we recalibrate in a post-mask world!
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